Configuration

Agent Configuration

System Prompt

The system prompt defines your agent's personality and behavior. You can customize:

• Tone and voice (formal, friendly, technical)
• Response length preferences
• Escalation criteria
• Prohibited topics

Guidance Rules

Guidance rules help the AI handle specific scenarios:

• Custom responses for specific questions
• Escalation triggers
• Information collection flows

Widget Configuration

<script src="https://supai.cloudapp.live/widget.js"
  data-agent-id="YOUR_AGENT_ID"
  data-theme="light"
  data-position="bottom-right"
  data-language="en"
></script>

Widget Options

• data-theme: light, dark, or auto
• data-position: bottom-right, bottom-left
• data-language: ISO language code
• data-primary-color: Hex color code

Environment Variables

For self-hosted deployments, configure these environment variables:

OPENAI_API_KEY=your-key
DATABASE_URL=postgres://...
REDIS_URL=redis://...