Cookie Policy

This Cookie Policy explains how KeepFlow L.L.C-FZ (“KeepFlow”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit respondo.ai, interact with our marketing pages, or access certain parts of the Services. Please read this Cookie Policy together with our Privacy Policy.

1. What cookies are

Cookies are small text files placed on your browser, device, or local storage when you visit a website or use certain online services. Similar technologies such as pixels, tags, SDKs, scripts, and local storage objects may serve comparable purposes. In this Cookie Policy, we use the term “cookies” broadly to include these similar technologies unless the context requires otherwise.

Cookies may be session-based (deleted when you close your browser) or persistent (remaining on your device for a set period or until deleted). Some cookies are placed by us directly, while others are placed by third parties acting on our behalf or providing tools, analytics, integrations, or embedded services.

2. Why we use cookies

• to enable core website and service functionality, such as page navigation, load balancing, authentication, fraud prevention, and security controls;
• to remember your preferences, language settings, and interface choices;
• to measure usage, understand how visitors and customers interact with the Website and Services, and improve performance and user experience;
• to support demos, forms, integrations, chat features, and similar embedded functionality;
• where permitted, to personalise content, measure the effectiveness of campaigns, and support marketing or retargeting activities.

3. Categories of cookies we may use

4. Third-party cookies

Some cookies and similar technologies may be provided by third-party service providers that support analytics, hosting, payments, embedded media, communication tools, customer support widgets, security services, or advertising functions. The data collected by these third parties is governed by their own privacy and cookie notices.

We use reasonable efforts to select reputable providers and to configure third-party tools in a privacy-conscious manner, but we do not control all aspects of third-party cookie behaviour. You should therefore review the notices of relevant third parties where appropriate.

5. Consent and cookie choices

Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You can manage your preferences through any cookie banner or preference centre that we make available on the Website.

You can also manage cookies through your browser or device settings, including by blocking or deleting existing cookies. Please note that blocking strictly necessary cookies may impair functionality, prevent access to secure areas, or cause parts of the Website or Services to stop working correctly.

6. Browser controls

Most browsers allow you to view what cookies are stored, delete cookies individually or in bulk, block third-party cookies, or block all cookies from specific sites.

Many browsers also allow you to clear local storage and other site data.

Browser-level choices usually apply per device and per browser, so you may need to repeat your settings if you change device, browser, or clear your data.

7. Do Not Track and similar signals

Some browsers offer “Do Not Track” or similar preference signals. Because there is no universally accepted technical standard for recognising and responding to all such signals, our systems may not respond to them in a uniform manner unless applicable law requires otherwise.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our use of cookies. When we make material changes, we will post the updated version on the Website and update the effective date.

9. Contact us

If you have questions about this Cookie Policy or our use of cookies and similar technologies, you may contact us at [email protected] or by writing to Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.