Quick Start

Add the Respondo chat widget to your website in under 2 minutes.

Add the script

Paste this snippet before </body> on every page where you want the widget:

HTMLhtml

<script>
  window.Respondo = window.Respondo || {};
  Respondo.init = Respondo.init || function(c) { window.RespondoAIConfig = c; };
  Respondo.q = Respondo.q || [];
  Respondo.identify = Respondo.identify || function(d) { Respondo.q.push(['identify', d]); };
  Respondo.init({
    agentId: 'YOUR_AGENT_ID',
    channelId: 'YOUR_CHANNEL_ID'
  });
</script>
<script src="https://api.respondo.ai/widget/widget.js" async></script>

Replace YOUR_AGENT_ID and YOUR_CHANNEL_ID with the Agent ID and Channel ID from your channel settings (or copy the pre-filled snippet from the channel page). The widget loads asynchronously and won't affect page performance.

Using a framework?#

Same widget, wired into your stack — pick a tab:

Render this component once, near the root of your app:

Reacttsx

// respondo-widget.tsx — render once, near the root of your app
import { useEffect } from 'react';

export function RespondoWidget() {
  useEffect(() => {
    const w = window as any;
    w.Respondo = w.Respondo || {};
    w.Respondo.init = w.Respondo.init || function (c) { w.RespondoAIConfig = c; };
    w.Respondo.q = w.Respondo.q || [];
    w.Respondo.identify = w.Respondo.identify || function (d) { w.Respondo.q.push(['identify', d]); };
    if (!document.querySelector('script[data-respondo]')) {
      w.Respondo.init({
        agentId: 'YOUR_AGENT_ID',
        channelId: 'YOUR_CHANNEL_ID'
      });
      const s = document.createElement('script');
      s.src = 'https://api.respondo.ai/widget/widget.js';
      s.async = true;
      s.dataset.respondo = '1';
      document.body.appendChild(s);
    }
  }, []);

  return null;
}

Replace YOUR_AGENT_ID / YOUR_CHANNEL_ID with the values from your channel settings — or copy the ready-made snippet from the channel page, which has them filled in.

Identify users (recommended)

After the user logs in, call identify() to link chat sessions to their profile:

JavaScriptjavascript

Respondo.identify({
  email: 'user@example.com',
  name: 'John Doe',
  userId: 'usr_12345',       // your internal user ID
  metadata: {                // any custom fields
    plan: 'premium',
    company: 'Acme Inc'
  },
  properties: {              // custom contact properties (defined in Agent Settings)
    account_type: 'enterprise',
    region: 'eu-west'
  }
});

Done!

The widget will appear in the bottom-right corner. All conversations flow into your Conversations dashboard automatically.