Quick Start

Add the Respondo chat widget to your website in under 2 minutes.

Add the script

Paste this snippet before </body> on every page where you want the widget:

HTMLhtml

<script>
  window.Respondo = window.Respondo || {};
  Respondo.init = Respondo.init || function(c) {
    window.RespondoAIConfig = c;
  };
  Respondo.init({
    agentId: 'YOUR_AGENT_ID'
  });
</script>
<script src="https://api.respondo.ai/widget/widget.js" async></script>

Replace YOUR_AGENT_ID with the Agent ID from your channel settings. The widget loads asynchronously and won't affect page performance.

Identify users (recommended)

After the user logs in, call identify() to link chat sessions to their profile:

JavaScriptjavascript

Respondo.identify({
  email: 'user@example.com',
  name: 'John Doe',
  userId: 'usr_12345',       // your internal user ID
  metadata: {                // any custom fields
    plan: 'premium',
    company: 'Acme Inc'
  },
  properties: {              // custom contact properties (defined in Agent Settings)
    account_type: 'enterprise',
    region: 'eu-west'
  }
});

Done!

The widget will appear in the bottom-right corner. All conversations flow into your Conversations dashboard automatically.