Answer it once

One article, two jobs: customers search it in your help center, and your AI agent replies with it. Edit it once — both stay in sync.

Start 14-day trialBook a demo
Publish
Published
Edit

Reset your password

Forgot your password, or just want to rotate it? You can reset it yourself in under a minute — no need to contact support.

Steps

  1. 1. Open Settings → Security from the account menu.
  2. 2. Click Reset password.
  3. 3. Check your email for the secure reset link (it expires in 30 minutes).
  4. 4. Choose a new password and Save.

Tip: Use a password manager to generate a strong, unique password you don't reuse anywhere else.

One place to publish. One source to answer.

No vanity numbers. This is how it actually works.

100%
of your articles can teach the agent — public or private
50+
languages, translated in one click
1 click
to bring over Zendesk, Intercom, Freshdesk, Notion, and more
Unlimited
nesting, arranged by drag-and-drop

Everything you've written, in one base

Crawl your site, upload files, or sync Notion, Drive, and your old helpdesk. Respondo pulls each source in and keeps it fresh — no copy-paste, no rewrites.

Website crawler

Files

PDF, DOCX, XLSX — just upload them.

Notion

Pages and databases, synced.

Google Drive

Docs and sheets, synced.

Your existing helpdesk

Import from Intercom, Zendesk or Freshdesk.

Product facts, found for you

Key facts pulled from your site, used in every answer.

Answers for your agent

Every article doubles as a source your AI agent answers from.

See it answer

An editor that doesn't fight your writers

Slash commands, tables, code blocks, embeds. Comments, live presence, version history, and autosave every 3 seconds. Your writers move fast and never lose a word.

Familiar editing

Slash commands, tables, code blocks, task lists, YouTube embeds. Write the way you already do.

Drag to arrange

Pages and groups, nested as deep as you need. Drag anything to move or reorder it.

Version history

Every change is saved as a snapshot. Restore any past version in one click.

Comments in place

Leave a note on the exact sentence or image. Resolve the thread when it's handled.

Live presence

See who else is in the article right now. No one overwrites anyone's work.

Autosave

Saves every 3 seconds as you type. Your work is always there.

Articles no one reads are wasted work

Connect a knowledge base and every article becomes an answer, with the source cited. Internal runbooks help the agent without ever going public.

  • Connect a knowledge base and every article in it can answer.
  • Teach the agent from private runbooks you never publish.
  • Every reply names the exact article it came from.
  • Gaps surface in your dashboard after an unsure reply or a thumbs-down.
  • Turn any gap into a new article in one click.
Every question the agent couldn't answer is your next article.
Support agentAnswers from your connected knowledge

Knowledge connected to this agent

Help Center48 articlesPublished
Internal runbooks12 articlesPrivate

Both train the agent — publishing only controls what customers can read.

A customer asks

How do I update my billing card?
Open Settings → Billing, choose Update payment method, and enter your new card. It applies from your next invoice. From: Update payment method

A branded help center, live in minutes

Publish on your own domain or a free yourcompany.respondo.ai subdomain. Search, breadcrumbs, and a table of contents are built in. Run a separate site for each product or audience.

  • Use your own domain, or a free yourcompany.respondo.ai subdomain with no DNS to set up.
  • Your logo, your favicon. Any page can be the home page.
  • Readers get search, a table of contents, breadcrumbs, and prev/next.
  • Run several help centers — one per product or audience.
EN

Getting started

Set up your account and send your first message in minutes.

4 pages

Account & billing

Plans, payments, and everything about managing your workspace.

6 pages

Integrations

Connect the tools your team already works in every day.

5 pages

Notifications

Control exactly what your team gets pinged about, and when.

3 pages

API & webhooks

Build on the platform and automate your own workflows.

4 pages

Troubleshooting

Fix the most common issues without waiting on support.

3 pages

Reset your password
Invite your team
Connect your inbox
Powered by Respondo

50+ languages, without a translator

Translate one article, or the whole site, in a single click. Readers switch language on the same article — never a stray duplicate to maintain.

  • Set a default language, then add any from 50+.
  • Translate one article or the entire site at once.
  • Every language lives on the same page — the switcher swaps, never copies.
  • Search and navigation follow each reader's language.
Account & billingReset your password
English

Reset your password

Forgot your password, or just want to rotate it? You can reset it yourself in under a minute — no need to contact support.

  1. Open Settings → Security from the account menu.
  2. Click Reset password.
  3. Check your email for the secure reset link (it expires in 30 minutes).
  4. Choose a new password and Save.

Tip: Use a password manager to generate a strong, unique password.

Available in 7 languages
EnglishEN
DeutschDE
EspañolES
FrançaisFR
ItalianoIT
NederlandsNL
Bahasa IndonesiaID
Switching language keeps readers on the same page — the switcher swaps this article, never a duplicate.

Switch tools, leave nothing behind

Import from Zendesk, Intercom, Freshdesk, or any help center. Mirror Notion or Google Drive, crawl a site, or upload files. Re-import as often as you like — nothing duplicates.

Help desks

Zendesk, Intercom, Freshdesk, or any hosted help center. Everything arrives in an editable tree you can resync.

Notion

Connect over OAuth, mirror your page tree, and resync whenever you want.

Google Drive

Connect Drive over OAuth. Your documents become pages you can edit.

Website and files

Crawl your current help site into an editable tree, or upload files as pages.

Turn what you've already written into answers — free for 14 days.

Start 14-day trial

Why keep knowledge your agent can't read?

A hosted, multilingual help center is the starting point. The difference: publish an article here and it starts answering customers on its own.

Respondo Knowledge BaseStandalone docs tool
Hosted multilingual help center
One-click AI translation
Articles answer for you through an AI agent
Gaps found in real customer conversations
Import from Zendesk, Notion, or a website crawlCopy-paste migration
Comments, presence, and version historyOften a paid add-on

Real questions, plain answers

How the agent connects to your articles, what comes over from Zendesk and Notion, how languages behave, and what's on the way.

Publishing an article automatically registers it as a knowledge source, links it to every AI agent in your workspace, and indexes it for retrieval. Unpublishing removes it just as instantly, so your agent never answers from stale content. There is no separate sync or training step.
Yes. The migration wizard lists your Help Center articles across all locales; import everything or a selected subset. Articles arrive as an editable knowledge base site with languages preserved as proper translations of the same page, and simultaneously train your AI agent. Re-running the import updates articles instead of duplicating them.
Connect Notion via OAuth and Respondo imports your workspace as a knowledge base site, mirroring its page hierarchy. Resync keeps it up to date as your Notion docs change. You can also crawl an existing docs website into an editable tree, or upload files.
Each site has a default locale and any number of supported locales from a list of 50+ languages. Translate a single article or the whole site with one click using AI translation. Translations are grouped per page, so the public language switcher swaps the same article rather than showing duplicates.
Your help center is hosted at yourcompany.respondo.ai out of the box — no DNS setup needed. Custom domains are on our roadmap; until then the branded subdomain is live the moment you publish.
Yes. A workspace can have multiple knowledge base sites, each with its own name, URL slug, logo, favicon, languages, and home page — for example one per product or brand. Each site publishes and unpublishes independently, including bulk publish of all articles.

Write it once. Never answer it twice.

Import from Zendesk, Notion, or your website. Your help center and your agent go live together.

Start 14-day trialBook a demo

Keep exploring

More of the Respondo platform

AI AgentResolves conversations on every channel, cites its sources, and hands off with full context when a human is needed.Learn moreInboxOne shared inbox for every channel. Escalations arrive with an AI summary — take over in one click.Learn moreCustomer messagingOnboard, announce, and collect feedback with proactive messages across your product and every channel.Learn moreAnalyticsReady-made reports, a drag-and-drop dashboard, and AI insights — filtered by channel, teammate, and time.Learn moreCopilotEarly accessAI drafts, replies, and tone help for your team — right inside the inbox.Learn more