The AI agent that resolves support on every channel

Learns your product in minutes. Answers in seconds, in any language. Never sleeps. Your team only sees the conversations that truly need a human.

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What changes on day one

10+
channels — one agent, same answers and tone on all of them
7+
source types — website, files, Notion, Google Drive, Zendesk, and more
Any
language — it spots the customer's language and answers in it
24/7
works while you sleep — a person steps in the moment one is needed

Tired of bots that guess? This one reads your docs

One wrong answer and trust is gone. This agent replies only from your content — never a guess.

  • Finds the answer in your docs first — then replies.
  • When it's not sure, it routes the case to the right team — picked by context and history.
  • Learns key product facts from your site and sticks to them.
  • Reads the screenshots and images customers send.
Try it on your own docs — see how it answers before you go live.

You already wrote the answers — don't write them twice

Connect your website, files, Notion, Google Drive, or your helpdesk's help center — it turns them into answers, no rewriting needed.

Website crawler

Files

PDF, DOCX, XLSX — just upload them.

Notion

Pages and databases, synced.

Google Drive

Docs and sheets, synced.

Your existing helpdesk

Import from Intercom, Zendesk or Freshdesk.

Product facts, found for you

Key facts pulled from your site, used in every answer.

Knowledge base articles

Your help center articles, always in sync.

Explore Knowledge Base

You control every answer

The agent never changes answers on its own. Every change is yours — and you can test it before customers see it.

Missed questions, caught for you

Every question it couldn't answer is saved as a gap. Answer it once — it becomes a pinned reply.

Guidance rules

Rules for style, clarifying questions, and calling a person — always-on or triggered by keywords, per channel.

Custom answers

Pin exact answers to known questions — the agent always uses your version.

Personality

Tone, answer length, when to ask for help — no prompt writing needed.

Flows

Step-by-step troubleshooting that collects details before your team steps in.

Your team can't be everywhere. One agent can.

Widget, WhatsApp, Telegram, Instagram, Messenger, Slack, Discord — plus helpdesks like Intercom, Zendesk, Freshdesk. Same knowledge and tone everywhere, with per-channel controls.

Web widgetAnswers before they even scroll
Respondo Support
Typically replies in a few minutes
Do you offer refunds?
Yes — full refunds within 30 days, no questions asked.
Great, I bought it 12 days ago
You're within the window — refund started, money back in 3–5 business days.
Type your message…
WhatsAppReplies as fast as the customer types
Respondo Supportonline
Can I switch my plan to yearly?14:07
Done — you're on annual now. That saves you 17%, next invoice Aug 12.14:07
Will I get an invoice for accounting?14:08
Yes — sent to your billing email just now.14:08
Type a message
TelegramMini App or bot, same agent
Respondo Supportbot
Where's my order #4821?09:41
It shipped yesterday — DHL tracking 992-4417. Arriving Thursday.09:41
Can I change the delivery address?09:42
Sure — reply with the new address and I'll update it with DHL.09:42
Message

Hire your AI agent — the first 14 days are free.

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Customers don't hate bots. They hate scripts.

One recites canned answers. The other knows your product.

Respondo AI agentClassic chatbot
How it learnsLearns from your docs and websiteYou write every answer by hand
When it can't answerYour team takes over with full contextGives up: "please contact support"
LanguagesDetects and answers in the customer's languageOnly the languages you set up
Over timeGets better from real conversationsNever learns anything new
CoverageEvery channel — widget, WhatsApp, Telegram, and 10+ moreWidget only

What teams ask before they switch

How it learns, when it calls in a person, and how you keep it honest.

Connect knowledge sources — your website (crawled automatically), files, Notion, Google Drive, your helpdesk's help center (Zendesk, Intercom, Freshdesk), or articles you write in Respondo's built-in help center. Respondo also extracts key product facts from your site automatically and uses them in every answer. Each agent uses only the sources you link to it.
Every answer has a confidence score. Below the threshold, the agent stops guessing: it can suggest alternatives, hand the conversation to your team, or both — you choose. You can also enable automatic handoff after consecutive low-confidence answers. Handoffs carry the full conversation context to your team, who pick them up in the inbox.
Answers are grounded in retrieved content from your knowledge base, with built-in anti-hallucination instructions and confidence gates. For known questions you can pin exact custom answers that always take priority over generated ones, and add guidance rules for topics the agent must avoid or escalate.
Live chat widget, Telegram (including groups and Mini Apps), WhatsApp, Zendesk (tickets and Messaging), Intercom, Freshdesk, Discord, Slack, Facebook Messenger, Instagram, Facebook Page comments, and email. One agent serves all of them with the same knowledge and personality, with per-channel behavior controls.
Yes. The agent detects each customer's language automatically and answers in it — searching your knowledge base across languages, so English docs answer questions asked in any language. System messages like handoff notices are localized too. You can also force a single language if you prefer.
Yes. Chat with your agent before customers do and see the confidence score and sources behind every answer. Check changes to personality, knowledge, and rules before you flip a channel live.
No. Your knowledge sources and conversations are used only to answer your own customers — they are never shared across accounts or used to train models for anyone else. Answers are generated by calling best-in-class language models for inference only, and each agent sees only the knowledge sources you link to it.

Stop making customers wait

Set it up in one afternoon. Free trial, no credit card.

Start 14-day trialBook a demo

Keep exploring

More of the Respondo platform

InboxOne shared inbox for every channel. Escalations arrive with an AI summary — take over in one click.Learn moreKnowledge BasePublish a help center your customers search — and the knowledge your AI agent answers from.Learn moreCustomer messagingOnboard, announce, and collect feedback with proactive messages across your product and every channel.Learn moreAnalyticsReady-made reports, a drag-and-drop dashboard, and AI insights — filtered by channel, teammate, and time.Learn moreCopilotEarly accessAI drafts, replies, and tone help for your team — right inside the inbox.Learn more