Link bol API with Respondo.ai

Do you want to gain insight into your Bol.com orders directly in your Respondo inbox? Follow these steps to integrate Bol.com with Respondo.

  1. Go to the Bol.com seller portal and log in with your Bol.com details.
  2. Click on the menu in the top right corner, choose 'Settings' and then 'API settings'.

Afbeelding met tekst, schermopname, Lettertype, WebpaginaAutomatisch gegenereerde beschrijving
  1. Enter the name, email address, and phone number of the contact person for API updates. Save this.


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  1. Click on 'Create' under 'Client details'.

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  1. Give your API connection a name, for example 'Respondo integration', and click 'Yes, add'.

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  1. You will now see your API connection in the list of API references. Here you will also find your Client ID and Client secret. You'll need that later.

  1. Go to your Respondo inbox and navigate to Settings > Integrations.
  2. Press the Bol.com logo
  3. Stel je app in Respondo in:some text
    1. Client ID: Enter the Client ID you received in step 6 here.
    2. Client secret: Enter the Client secret you received in step 6 here.

Save your changes and you're done! You have now successfully linked Bol.com with Respondo. From now on you can see Bol.com order information directly in your Respondo inbox by opening a conversation and clicking on the right sidebar. Do you want to know more about how you can answer bol.com customer questions via Respondo? Then look at the other manual!‍